Customer Support
We're here to help! At Forge, we're committed to providing excellent customer support and ensuring you have the best experience possible with our services.
How to Get Support
Slack Support Channel
If you're connected to our Slack workspace, you can get real-time support through our dedicated support channel. This is the fastest way to get help and connect with our team.
To access the support channel:
- Navigate to the shared channel between your organization and Forge
- Post your question or concern
- Our team will respond as quickly as possible
Email Support
If you're not connected to Slack or prefer email communication, you can reach our support team at:
support@withforge.com
When emailing support, please include:
- A clear description of your issue or question
- Screenshots or error messages if applicable
Feedback
We're always looking to improve our support services. If you have any feedback about your support experience, please let us know at support@withforge.com with "Feedback" in the subject line.